I bridge engineering, design, and business, turning ambiguity into measurable value, grounded in hands-on technical experience.
Principles I use to steer teams under ambiguity
Start with the value. Cut through noise. Frame success metrics before features to avoid waste and thrash.
Surface area ≠ value. I’ve led pivots where data ingestion and integrity unlocked the real milestone—and the UI followed.
Ship thin slices. Validate quickly. Renegotiate scope with evidence. Keep outcomes flowing for customers and stakeholders.
Narrative aligns teams. I translate between execs, engineers, and users—so decisions stick and teams move.
I began in escalated web support and QA, moved into UX and front-end engineering, then product design and delivery leadership. Today I operate as a Technical Product Manager who can go deep with engineers and communicate clearly with the business.
Real feedback from colleagues and stakeholders
“Michelle has an incredible ability to take complex, ambiguous projects and turn them into clear, manageable work items. She asks thoughtful questions that help the team stay grounded in the strategy, value, and the 'why' behind what we're building. Even in her first few weeks at ProviderTrust, she was already spotting ways to improve how we delivered work and communicated across teams. This drive to be better was consistent throughout her entire time with ProviderTrust. She constantly pushed us to be better, and I'm so grateful I got the chance to work with her.”
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“Michelle was my PO at ProviderTrust. From the beginning, I was impressed with how quickly she learned our complex apps and workflows and how eloquently she was able to speak about our products. She ran our agile ceremonies efficiently and was always on top of our deadlines. She kept the team focused, informed, and removed any blockers she could. Aside from her incredible intelligence, Michelle was so adaptable and would easily modify how we worked based on our retrospective feedback. She pioneered the Product space, establishing countless documentation standards and implementing what one leader called a “genius” organizational change. She has far exceeded her role and her quality of work speaks for itself. ”
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Filed under Michelle Baldwin (Reeves)
Entrepreneurial work that keeps me creative and hands‑on
Guided breathing + reflective journaling to pair mindfulness with measurable progress.
Family‑powered Shopify brand turning illustrations and playful concepts into real products.
A lightweight PWA inspired by a coworker that helps you capture gut signals in the moment and connect them so patterns become actionable insight.